We’re here to help

How about a coffee?

If you have a question for our team or want to know more about living a better financial life, feel free to reach out. Enter your information below and we’ll be in touch.

Alternatively, you can call us on +44 (0)1423 527 944.

Online enquiry





Our address

Windsor House
Cornwall Road
Harrogate, HG1 2PW

tel +44 (0)1423 527 944

If you are unhappy with our service

In the unfortunate event that you wish to register a complaint, please contact us by writing to:

Complaints Department
Fairstone Group Ltd
1 The Bulrushes
Woodstock Way
Boldon Business Park
Tyne and Wear NE35 9PF

Or by phone: 0191 519 6000

In the event that we are unable to settle your concerns, you may be entitled to refer your complaint to the Financial Ombudsman Service.

More information about how to do so can be found here:

I never worry about action, but only inaction.

Winston Churchill